Due to the downloadable nature of our products, and since downloaded products are impossible to return, once your product has been made available for download we do not give refunds for any reason. Upon approved payment from your credit card company our system makes your downloadable product immediately available. If you can’t download your order, due to anti-virus software or other system related issues on your computer, we will be happy to send your order via email.

Please contact us via our LiveHelp system (lower left) and we will do our best to help you.